House Rules
These House Rules exist alongside the Membership Terms & Conditions and are designed to ensure Antidote remains a focused, respectful and productive workspace. All Members, Personnel and Visitors are required to follow the standards below. Breaches may result in suspension or termination of access.
Working at Antidote
Antidote is a quiet, professional workspace intended for deep, focused work. To maintain an environment that supports high performance:
Phone calls must be taken in phone booths.
Collaborative discussions should be held in meeting rooms or breakout areas, not the open workspace.
General noise must be kept to a considerate level at all times.
Headphones are required for any audio.
Do not leave belongings unattended for extended periods.
Professional Conduct, Respect for the Workspace & Other Members
We want the office to feel welcoming for everyone. Members are therefore expected to:
Treat all furniture, equipment and shared spaces with care.
Leave communal areas clean and ready for the next person.
Respect the privacy and concentration of others.
Professional behaviour is expected at all times. Abusive, discriminatory, threatening or disruptive conduct will not be tolerated.
Follow all instructions issued by Antidote staff or Building management.
Use of Meeting Rooms
Meeting rooms must be booked in advance via the Membership Portal.
Please arrive and leave at the scheduled times.
Cancellations/changes: bookings must be cancelled or amended via the Membership Portal at least 12 hours before the start time.
No-shows / late arrival: if the room is not checked-in / occupied within 15 minutes of the start time, Antidote may treat this as a no-show, release the room and make it available for others to book.
Remove all belongings and leave the room clean and ready for the next user.
Rooms are intended for meetings only and must not be used as general workspace unless booked for that purpose.
Food may only be consumed in meeting rooms where event use is approved.
Furniture and equipment must not be moved without permission.
Meeting Room Credits
Antidote operates a meeting room credit system via the Membership Portal.
Credits are allocated monthly in the amount shown in the Membership Portal.
Unused credits expire at the end of each calendar month and do not roll over.
Credits have no cash value, are non-transferable and non-refundable.
Late cancellations / no-shows: where a booking is cancelled late (within 24 hours) or treated as a no-show, Antidote may deduct the full credit cost of the booking and/or apply a charge, in each case as shown in the Membership Portal / current price list.
Meeting room usage in excess of the monthly credit allocation (or where a Membership does not include credits) is chargeable at the rates shown in the Membership Portal / current price list.
Antidote may amend credit allocations, pricing and booking rules from time to time (with details shown in the Membership Portal).
Use of Phone Booths
Phone booths operate on a first-come, first-served basis.
Calls may be taken for up to 1 hour at a time.
Booths are for private calls only and may not be used as workstations.
Vacate the booth immediately once your call has finished.
Leave the booth tidy and remove all personal items after use.
Membership Portal
Members are provided with access to the Antidote Membership Portal and app, which enables you to:
Book meeting rooms
Manage your membership
Register and invite guests
Pay invoices
Sign up for events
Coworking
Our coworking area includes both dedicated desks and hot desks.
Dedicated desks are reserved exclusively for Resident Members.
Hot desks must be booked in advance and are available on a first-come, first-served basis.
Desks must be cleared at the end of each day.
Personal items must be stored in lockers. Items left unattended may be removed.
Kitchen
The kitchen is equipped with a bean-to-cup coffee machine, milk frothers, fridges, microwaves, a dishwasher, an instant hot and filtered water tap, and full crockery and cutlery.
Complimentary coffee, tea, fresh fruit, milk and alternative milks are provided.
To keep the space pleasant for everyone:
Place used crockery and cutlery in the dishwasher.
Wash, dry and return milk frothers after use.
Do not open the dishwasher when the red light is illuminated.
Keep countertops clear — personal items may not be stored in the kitchen.
Perishable food left in the fridge will be cleared at the end of each week.
Lockers
Lockers are available for Member use. Access is granted by the Antidote team.
Lockers must be kept clean, regularly emptied and used for day-to-day personal storage only.
Nomad Members, Lite Members and Day Pass users must empty lockers at the end of each day. Personal items may not be stored on site beyond the duration of their visit.
ACCESS & VISITORS
Member Access
The building is accessible 24/7 via the Member App or access card.
Nomad Member, Lite Members and Day Pass Users must schedule their visit and reserve a desk via the Membership Portal in advance.
Reception operates Monday–Friday, 8am–6pm
Access cards must not be shared, lent, cloned or transferred.
Lost or stolen cards must be reported immediately so they can be deactivated and replaced.
Visitor Access
Visitors must be registered in advance via the Membership Portal.
Guests must remain accompanied by their host at all times.
Unaccompanied visitors are not permitted.
Guests may only use meeting rooms if accompanied by a Member or granted approval by Antidote.
Disabled Access
The Building is wheelchair accessible with lift access to all floors and an additional platform lift to the lobby.
Accessible toilets are located on the ground and lower-ground floors.
If you or your guests require additional assistance, email members@antidotebtc.com.
AMENITIES
Bike Storage
36 indoor bike racks are available on a first-come, first-served basis.
Access is via Hatton Place at the rear of the Building.
A maintenance stand, tools and pump are provided.
Bikes are stored at the owner’s risk.
Car Parking
No parking is available on site.
Secure parking is available nearby at NCP London Saffron Hill, and metered on-street parking can be found on Hatton Garden and the surrounding streets.
Showers & Changing Facilities
Men’s, women’s and one unisex accessible shower are located in the basement.
Fresh towels, shampoo, shower gel, hairdryers and straighteners are provided.
24 “Five at Heart” lockers are available on a first-come, first-served basis.
Lockers must be emptied daily.
WCs
Unisex WCs are located on each floor, including opposite the Antidote office.
Roof Terrace & Courtyard
The roof terrace is open Monday–Friday, 8am–6pm.
Capacity is limited to 60 people.
Smoking is prohibited throughout the Building, including the terrace and courtyard.
BBQs, portable cooking equipment and music (including speakers) are not permitted.
WIFI & IT SUPPORT
Membership includes high-speed, managed WiFi. To ensure secure and fair usage, the following require prior written consent:
Streaming HD/4K media for non-business purposes
Running servers, mining rigs, nodes or other high-bandwidth applications
Penetration testing, security scanning or similar activities
Torrenting or peer-to-peer file sharing
Any activity that creates excessive or sustained load on the network
Security Requirements:
All devices must have up-to-date antivirus software and OS updates installed.
Members may not bypass or interfere with firewalls, VPN settings, security tools or network filters.
Printing, Scanning & Photocopying (where available)
Charges and monthly credits (if offered) are set out in the Membership Portal and may change from time to time.
Alterations
Members must not install or modify cabling, signage, furniture, partitioning, branding or any other fixtures without Antidote’s prior written consent.
Glue, nails, screws, fixings or adhesives may not be used on walls, ceilings or floors.
Cleaning
The office is professionally cleaned daily after 6pm.
Quarterly deep cleans include the kitchen, timber floors and office areas.
Members must maintain a clean, orderly workspace and leave all areas as they were found.
If cleaning attention is required, notify members@antidotebtc.com.
Waste & Recycling
Recycling and general waste bins are located throughout the office.
Containers must be emptied and rinsed before recycling.
No waste may be left in meeting rooms, phone booths or communal areas.
All food waste must be removed from workstations daily.
Maintenance & Repairs
The Building undergoes regular planned maintenance, including monthly inspections, quarterly servicing and annual testing.
If anything is broken, faulty or unsafe, email members@antidotebtc.com.
Urgent matters — including leaks or power issues — are escalated immediately.
Damages
Members must report any damage to Antidote property, the Premises, the Building or another Member’s property immediately.
Members are responsible for the cost of repair or replacement where damage results from their actions or those of their guests.
Lost or damaged Antidote property will incur a replacement fee.
Suspected theft must be reported without delay.
Insurance
Members are responsible for insuring their own belongings, equipment and any items brought into the workspace.
Antidote is not liable for loss, damage or theft of Member property unless caused by our negligence.
We recommend Members maintain appropriate contents and business insurance. Antidote’s insurance covers only the Premises, fixtures, fittings and Antidote-owned property.
Health & Safety
Members must comply with all Health & Safety legislation.
All accidents or incidents must be reported to Antidote immediately.
Any equipment brought into the Premises must be safe for use and PAT-tested where required.
Fire doors, extinguishers, smoke detectors and other safety devices must not be tampered with or obstructed.
Fire Safety
Weekly fire alarm testing occurs on Mondays between 10:00–11:00.
If the alarm sounds for more than 60 seconds, evacuate via the nearest fire escape.
Assemble outside 55 Hatton Garden – the Fire Assembly Point.
Do not block fire routes or remove fire signage.
Follow all instructions from Antidote staff or Building Fire Marshals.
PROHIBITED ACTIVITIES
Behavioural
Disorderly conduct, intimidation or harassment
Filming or photographing Members without consent
Excessive noise or playing music aloud
Misuse of Antidote or Building facilities
Technical
Installing network hardware or WiFi boosters
Running cryptocurrency nodes or high-power compute clusters
Interference with Building sensors or environmental systems
Legal & Regulatory
Money laundering or unlawful financial services
Unlicensed trading or regulated activity without authorisation
Storage of hazardous, flammable or explosive materials
Operational
Events exceeding Building capacity without approval
Obstructing corridors or emergency exits
Bringing pets into the Premises (unless
